Privacy Policy

2. Information We Collect

• Contact details such as name, company name, phone number, and email address.
• Shipment details such as origin, destination, commodity, volume, and service preferences.
• Business and billing information required for quotations, invoicing, and account management.
• Basic technical information (for example, browser and usage data) used to improve site performance and user experience.

3. How We Use Information

• To respond to enquiries and provide freight quotations.
• To plan, execute, and monitor shipment operations.
• To complete customs, documentation, and statutory compliance processes.
• To share service updates, shipment milestones, and account communication.
• To improve service quality, customer support, and website usability.

4. Information Sharing

We share information only on a need-to-know basis with authorized partners and service providers, including carriers, customs agents, warehouses, transport operators, payment processors, and technology providers, solely for fulfilling logistics and compliance obligations. We do not sell personal information.

5. Data Security and Retention

We apply reasonable technical and organizational safeguards to protect information against unauthorized access, misuse, alteration, or loss. Data is retained only as long as required for business, legal, tax, audit, and compliance purposes.

6. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal and contractual obligations. You may also opt out of non-essential promotional communication.